How to bill us

We will make payments directly to the company or service provider that is providing the treatment or equipment.

Invoices are usually paid within 30 days.

You must invoice us correctly. The Australian Tax Office has information on how to invoice correctly.

All invoices must also include the DDC file number and purchase order number.

We only pay providers by Electronic Funds Transfer (EFT).

Please remember that we only pay for services we have requested, and that are related directly to our client's dust disease. See our services we pay for section for more information.

If you have any questions about payment of invoices you can contact our Compensation Services team on (02) 8223 6600.

New service providers

If you are providing services to a DDC client for the first time, you need to first complete the Vendor File Addition/Change Request form before you can invoice us.